End-User License Agreement (EULA)

This document applies exclusively to DAWENT Service Apps, including usage-based and subscription-based cloud applications and APIs. It does not cover DAWENT’s other product lines.

Effective Date: August 01, 2025

This DAWENT End-User License Agreement (“EULA” or “Agreement”) is a legally binding contract between you (“User”) and DAWENT (“Licensor”), the owner of the DAWENT Service Apps, including but not limited to cloud-based, usage-based, subscription-based, and standalone applications, APIs, and platform add-ons (collectively, “Applications”).

By installing, accessing, or using any DAWENT Application, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you must not install, access, or use the Application.

1. Scope

This Agreement applies exclusively to DAWENT Service Apps, including usage-based and subscription-based Applications and APIs. It does not govern DAWENT’s license-based add-ons or other product lines. For terms governing other offerings, please refer to the respective subdomain or website.

2. License Grant

Licensor grants you a revocable, non-exclusive, non-transferable license to use the Application under your account. Access is tied to your account credentials and may be available on multiple devices. This Agreement does not transfer any ownership rights; you are granted a limited right to use the Application as permitted herein.

3. Restrictions

You may not:

• Copy, modify, reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Application.

• Rent, lease, sell, sublicense, or distribute the Application.

• Use the Application in violation of applicable laws, regulations, or third-party rights.

4. Updates & Modifications

DAWENT may provide updates, enhancements, or improvements (“Updates”), which may modify or remove features. DAWENT has no obligation to provide Updates or maintain specific features.

Licensor may modify, suspend, or discontinue the Application or associated services at any time, with or without notice, without liability.

5. Subscription & Usage Fees

• Access to DAWENT Service Apps may be usage-based or subscription-based.

• Fees, including renewals, are listed on the DAWENT website and are subject to change. Pricing changes apply only to new subscriptions or renewals.

• Users may manage credits, subscriptions, or usage through their account dashboard.

6. Intellectual Property

All rights, title, and interest in the Application, including copyrights, trademarks, trade secrets, and patents, remain the sole property of DAWENT. This Agreement does not grant rights to DAWENT’s branding, logos, or other intellectual property. Unauthorized use may result in legal action.

7. Warranties & Disclaimers

To the maximum extent permitted by law, DAWENT provides the Applications “as is” and “as available”, without warranties of any kind, including:

• Merchantability, fitness for a particular purpose, or non-infringement.

• Uninterrupted, error-free, or secure service.

• Accuracy, reliability, or completeness of content.

DAWENT assumes no liability for third-party service interruptions or changes that may affect the Application. Some jurisdictions may not allow exclusion of certain warranties, so certain disclaimers may not apply.

8. Privacy & Additional Policies

DAWENT collects and processes information as outlined in its Privacy Policy. By using the Application, you agree to be bound by all applicable legal policies.

9. Indemnification

You agree to indemnify and hold harmless DAWENT and its affiliates, officers, employees, and licensors from any claims, damages, or losses arising from:

• Your use or misuse of the Application.

• Your violation of this Agreement or applicable law.

• Your infringement of third-party rights.

10. Limitation of Liability

To the fullest extent allowed by law, DAWENT shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Applications.

DAWENT’s total liability is limited to the amount paid by you for the Application in the 12 months preceding the claim, or to the maximum extent permitted by law if no fees were paid.

11. Termination

This Agreement shall be governed by the laws of India. Disputes shall first be resolved via good-faith negotiations. If unresolved, disputes will be settled by arbitration under the Arbitration and Conciliation Act, 1996, conducted in Mangalore, Karnataka, India, in English. The arbitration decision is final and binding.

12. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of India. Disputes shall first be resolved via good-faith negotiations. If unresolved, disputes will be settled by arbitration under the Arbitration and Conciliation Act, 1996, conducted in Mangalore, Karnataka, India, in English. The arbitration decision is final and binding.

13. Contact

If you have any questions about this EULA, please contact us at support@dawent.com